Customer Success Manager | SEIDOR Networks

SEIDOR Networks is a rapidly growing business servicing Cloud and Managed Services customers across the globe. We are looking for a well skilled Customer Success Manager skilled for nurturing and growing customer relationships, ensuring satisfaction, and driving revenue through renewals, upselling, and cross-selling.

Requirements

• Meet predetermined targets
• Drive results aligned with KRA expectations
• Consistently follow established sales processes, actively use CRM tools, and apply forecasting best practices to drive reliable results
• Build and maintain a high-value pipeline by growing existing customer accounts
• Drive revenue growth by closing major strategic deals with long-term business impact
• Consistently support and participate in marketing campaigns and events to drive engagement and upsell
• Drive customer loyalty by consistently retaining and supporting existing customers