Call Center Representative
Serenity Mental Health CentersSandy Springs, Georgia, United States
Posted September 18, 2025
33000 - 39000 USD year
Full Time
About the Company
Serenity Healthcare provides long-term success with technological health solutions, even for those with failed treatments.
Job Description
Serenity Healthcare is seeking a passionate and empathetic Call Center Representative to connect with potential patients who are interested in starting a healing journey. The role involves guiding hesitant individuals toward booking appointments with ease and providing excellent support. No medical background is required, focusing instead on clear communication and problem-solving skills.
Requirements
- High School Diploma or GED
- Proven experience in a high-volume customer service industry
- Excellent verbal and written communication skills
- Proficiency with MS Office applications
- Basic math skills
Benefits
- Starting at $16.50/hour with growth opportunities to $19.50/hour
- Additional $1.00 per hour differential pay for fluent bilingual Spanish/English speakers
- Luxe-level benefits: We cover 90% of medical, dental & vision
- 401(k)