Customer Care Specialist

Make a Meaningful Impact at Serenity by helping individuals feel encouraged, confident, and cared for throughout their journey as a Customer Care Specialist.

Requirements

• Provide one-on-one support during scheduled service sessions
• Operate specialized program equipment and tools (training provided)
• Encourage participants using simple tools like journaling, goal setting, and reflection
• Keep accurate records of session progress and communicate updates with team members
• Create a welcoming, calm environment for every individual you work with

Benefits

• 90% employer-paid medical, dental & vision coverage
• 10 days PTO (15 after 1 year) + 10 paid holidays
• 401(k) program
• Fast advancement opportunities as we continue to grow
• A supportive, team-oriented culture where your work matters