Customer Care Specialist

Customer Care Specialist role at Serenity, a growing organization focused on delivering structured programs to help individuals make meaningful progress in their lives. The role involves guiding individuals through a service program, creating a welcoming environment, and ensuring a positive experience from start to finish.

Requirements

• 2+ years of full-time professional experience
• Strong verbal and written communication skills
• Reliable, punctual, and open to feedback
• Authorized to work in the U.S.
• Background check and drug screening required

Benefits

• 90% employer-paid medical, dental & vision coverage
• 10 days PTO (15 after 1 year) + 10 paid holidays
• 401(k) program
• Fast advancement opportunities