Customer Service Representative

Serenity Healthcare is seeking a Customer Service Representative to offer support and guidance to potential patients struggling with anxiety and mental health. The role involves answering calls, scheduling appointments, and providing information about services. No clinical background is required, and the focus is on empathy and helpfulness.

Requirements

• High school diploma or GED
• One year of customer service experience in a fast-paced environment
• Excellent communication skills (verbal and written)
• Bilingual in Spanish?
• Tech-comfortable (MS Office)

Benefits

• Starting pay of $16.50/hr
• 90% medical, dental, and vision coverage
• 401(k) plan
• PTO days
• Paid holidays
• Flexible shift hours