Customer Service Representative

Serenity Healthcare is seeking a Customer Service Representative to provide support and guidance to potential patients struggling with mental health issues. The role involves answering questions, scheduling appointments, and ensuring accurate information. It emphasizes empathy and a caring approach over a clinical background.

Requirements

• High school diploma or GED
• One year of customer service experience (retail, food service, etc.)
• Excellent communication skills
• Tech-comfortable (MS Office knowledge is a plus)
• Bilingual in Spanish?
• Must be able to complete a background check and drug screen

Benefits

• Starting pay of $16.50/hr
• 90% covered medical, dental, and vision
• 401(k) to support future
• Flexible shift hours
• Paid time off