Patient Care Advocate

Serenity Healthcare is seeking a Patient Care Advocate to provide support to patients and guide them towards mental wellness options. The role involves listening, educating, documenting, and empowering patients to take action and manage their mental health. No medical background is required; strong interpersonal and communication skills are essential.

Requirements

• 2+ years of full-time, high-quality customer-facing experience
• Authentic people skills – you build trust easily and connect genuinely
• Ability to handle concerns with empathy and guide to solutions
• Strong written and verbal communication – clear, calm, and professional
• Ability to handle concerns with empathy and guide to solutions
• Handle details and cool under pressure
• Strong written and verbal communication
• Must pass criminal background check and drug screen

Benefits

• Fulfillment
• Shortened work week
• Growth/promotion potential
• Competitive pay
• Luxe-level benefits
• Vacation Time