Patient Care Advocate

Serenity Healthcare is a company redefining mental wellness through technology and personalized care. They are seeking a Patient Care Advocate to help patients navigate their mental wellness options, educate them, and ensure they feel supported. The role emphasizes empathy, communication, and a genuine connection with patients.

Requirements

• 2+ years of full-time, high-quality customer-facing experience
• Authentic people skills, building trust and connecting genuinely
• Ability to handle concerns with empathy and guide to solutions
• Strong written and verbal communication skills
• Handle to pressure with calm under pressure
• Handle details and cool under pressure
• Strong communication skills

Benefits

• Fulfillment
• Shortened work week
• Growth/promotion potential
• Competitive pay
• Luxe-level benefits
• 401(k)
• PTO
• Paid Holidays