Patient Care Advocate

Serenity Healthcare is seeking compassionate and empathetic individuals to join their clinical support staff. The role involves guiding patients through mental wellness options, educating them on TMS treatment, and ensuring they feel supported. No medical experience is necessary; the focus is on building trust and providing genuine care.

Requirements

• 2+ years of full-time, high-quality customer-facing experience
• Authentic people skills and the ability to build trust
• Strong written and verbal communication skills
• Ability to handle concerns with empathy
• Handle details and stay calm under pressure
• Clear and calm communication style

Benefits

• Shortened work week
• Growth/promotion potential
• Competitive pay
• Luxe-level benefits
• 401(k)