Patient Care Advocate

Serenity Healthcare is seeking a Patient Care Advocate to join their clinical support staff. The role focuses on guiding patients through mental wellness options, educating them on TMS treatment, and creating a supportive environment for patients to thrive. This position involves connecting patients with appropriate treatment plans and maintaining clear communication.

Requirements

• 2+ years of full-time, high-quality customer-facing experience
• Authentic people skills – you build trust easily and connect genuinely
• Ability to handle concerns with empathy and guide to solutions
• Strong written and verbal communication – clear, calm, and professional
• Ability to work well under pressure
• Handle details and remain calm when facing multiple tasks

Benefits

• Fulfillment – make a real difference for others
• Shortened work week
• Growth/promotion potential
• Competitive pay
• Luxe-level benefits: medical, dental & vision coverage, 401(k)
• PTO
• Paid holidays