Patient Care Advocate

Serenity Healthcare is seeking compassionate and empathetic patient care advocates to guide patients through their mental wellness journey. This role involves listening to patient needs, educating them about TMS treatment options, and facilitating a smooth transition to clinical care. They offer no background and drug screen upon hire.

Requirements

• 2+ years of full-time, high-quality customer-facing experience
• Authentic people skills, including building trust and connecting with patients
• Ability to handle concerns with empathy and guide to solutions
• Strong written and verbal communication
• Ability to handle pressure and manage a high volume of tasks

Benefits

• Fulfillment
• Shortened work week
• Growth/promotion potential
• Competitive pay
• Luxe-level benefits: 90% of medical, dental & vision coverage
• 401(k) - self-care