Patient Care Advocate
Serenity Mental Health CentersFlorida, United States
Posted October 21, 2025
Full Time
About the Company
Serenity Healthcare uses advanced medical devices to help patients take back their lives with a revolutionary technological approach to healthcare.
Job Description
Serenity Healthcare is seeking a compassionate and empathetic Patient Care Advocate to guide patients through mental wellness options, including TMS treatment. The role involves listening, education, and seamless transition to treatment with providers. It's an opportunity to make a real difference in patients' lives in a technologically advanced setting.
Requirements
- 2+ years of full-time, high-quality customer-facing experience
- Authentic people skills
- Ability to handle concerns with empathy and guide to solutions
- Strong written and verbal communication
- Ability to handle concerns with empathy and guide to solutions
- Handle details and cool under pressure
- Ability to juggle multiple tasks under pressure
- Understanding of medical devices and clinical practices
Benefits
- Fulfillment
- Shortened work week
- Growth/promotion potential
- Competitive pay
- Luxe-level benefits
- 401k
- Paid Time Off