Patient Care Advocate

Serenity Healthcare is seeking compassionate and empathetic Patient Care Advocates to guide patients through their mental wellness options, especially when medication hasn't been effective. The role involves education, support, and ensuring patients feel valued and understood. It offers a supportive and growing work environment.

Requirements

• 2+ years of full-time, high-quality customer-facing experience
• Authentic people skills - build trust and connect genuinely
• Ability to handle concerns with empathy and guide to solutions
• Strong written and verbal communication
• Ability to handle concerns with empathy and guide to solutions

Benefits

• Competitive pay
• Luxe-level benefits: 90% medical, dental & vision
• 401(k)
• PTO days
• Paid holidays