Patient Care Advocate

Serenity Healthcare is seeking compassionate individuals to serve as Patient Care Advocates in a clinical support role, focusing on guiding patients through mental wellness options and providing supportive care. The role involves listening, educating, and facilitating a seamless transition for patients with the assistance of providers. Serenity Healthcare utilizes advanced medical technology to deliver long-term success in mental wellness.

Requirements

• 2+ years of full-time, high-quality customer-facing experience
• Authentic people skills - build trust easily and connect genuinely
• Ability to handle concerns with empathy and guide to solutions
• Strong written and verbal communication skills
• Handle details and cool under pressure
• Handle medical devices

Benefits

• Fulfillment – make a real difference for others
• Shortened work week
• Growth/promotion potential
• Competitive pay
• Luxe-level benefits: 90% of medical, dental & vision coverage
• 401(k)
• PTO days
• Paid holidays