Customer Success Engineer

Customer Success Engineer role focuses on investigating, reproducing, and documenting complex technical issues to create clean, actionable engineering tickets. Ideal for someone who enjoys deep technical problem-solving, debugging, and working through ambiguity in a fast-moving SaaS product.

Requirements

• Minimum 0 years of experience
• Strong technical foundation with experience working with Postgres, Node.js, and Git
• Practical and outcome-focused with ability to identify root cause and get issues to a clear next step

Benefits

• 14 Company Holidays
• Unlimited PTO
• Healthcare, dental and vision insurance
• 401K with match
• Bi-weekly Grubhub lunch stipend for remote folks
• Company-provided hardware of your choice/configuration