Customer Success Engineer
SwarmiaNew York, New York, United States
Posted February 27, 2026
Full Time
About the Company
Swarmia is a fast-growing B2B SaaS company that helps software companies measure and systematically improve developer productivity and experience.
Job Description
As a Customer Success Engineer at Swarmia, you will onboard, guide, and support customers as they adopt Swarmia into their daily work. You will work closely with a small group of experienced technical Customer Success Managers and partner with Sales and Product to shape how we support fast growing startups and mid market companies in the region.
Requirements
- Three plus years of experience as a Customer Engineer, Sales Engineer, Solutions Engineer, Technical Account Manager, or Technical Customer Success Manager in B2B SaaS
- Technical enough to earn the trust of Engineering and Product Leadership
- Understand software development workflows, CI/CD, Git, Jira, and how modern teams ship code
Benefits
- Annual salary
- Meaningful equity
- Comprehensive benefits
- Flexible model of work
- Great work-life balance
