Principal Software Engineer, Reporting & Dashboards

We're looking for a Principal Software Engineer to lead all technical aspects of an engineering team at ServiceTitan. You'll own the architecture and technical direction for the Report and Dashboard platform, lead hands-on design and development of data ingestion, streaming, processing, visualization, and semantic modeling components, and contribute to a modern, resilient tech stack. You'll work closely with PMs, other engineering teams, and stakeholders to define strategic initiatives, delivery milestones, and system-wide designs. You'll also bring AI/ML thinking—particularly Agentic AI patterns—into the reporting product experience to surface intelligent and contextual analytics.

Requirements

• 20+ years of industry experience, including with large scale enterprise web/SaaS applications
• 10-15+ years of experience on senior engineering roles (designing APIs, abstractions, and tools used by other engineers)
• Proven experience as a Principal Engineer, Staff+ Architect, or Director-level IC, ideally in a product-focused SaaS company
• Deep domain knowledge in data architecture, streaming and batch pipelines, ETL/ELT, data lake/lakehouse, data modeling, and analytics platforms
• Strong system design skills with experience building large-scale, distributed, high-performance systems
• Strong programming skills in backend languages (C# preferred, Java or similar), with solid SQL and understanding of data lineage and governance
• Experience embedding analytics into product UIs, building multi-tenant reporting systems, or delivering customer-facing BI experiences
• Understanding of how to leverage AI/ML and LLMs (especially Agentic AI) to create intelligent data-driven products
• Passion for clean architecture, elegant abstractions, and high engineering standards

Benefits

• Flextime, recognition, and support for autonomous work
• Holistic health and wellness benefits
• Support for Titans at all stages of life