Establish and build Supplemental Health Care's reputation and brand throughout the market while recruiting and retaining field talent and clients using while promoting the core values of caring, expertise and service.
Requirements
- Maintain operational excellence through achieving the 'Minimum Performance Standards'
- Achieve individual performance goals by operating the Supplemental Way in exceeding minimum activity standards
- Support gross profit (GP) goals of the Division with value calculator management
- Support Joint Commission standards, referencing and the entire compliance process to achieve 100% compliance
- Achieve 100% of personal revenue budget
- Work directly with Manager to create personal goals and implement a strategy to complete
- Achieve 90% Retention of field talent through the Talent for Life scorecard
- Maintain continuous source of information and availability of the active base of field talent and clients
- Manage and be accountable for individual p&l with ownership of how each p&l impacts the Division budget
- Recruit, coach, staff, develop, mentor and engage field talent
- Evaluate and assess applicant's viability for employment for SHC's clients based on each unique job posting
- Oversee and direct credentialing and compliance to said job description
- Responsible for job postings, email blasts, call blasts and other recruitment functions
- Responsible for office success if and when the Manager is absent
- Responsible for managing field talent across Company lines
- Responsible for making weekly performance report calls to field talent and clients
- Support recruitment efforts currently underway and those for the future
- Act as a team player and mentor to new office talent within the Division and the Company
- Retain flexible schedules in order to service field talent requests and/or handle issues, in addition to support after hours and/or on-call duties
- Present appropriate features of the Supplemental Advantages to meet field talent needs as well as handle objections
- Communicate with field talent regarding possible extensions, or other job opportunities once the field talent has completed an assignment
- May manage weekly payroll of all field talent
- May assist with housing arrangements for field talent
- Assist Manager with Human Resources and Quality Assurance functions as it relates to field talent
- Assist with aging and Accounts Receivables
- Help to create an environment of high morale, motivation and teamwork
- Negotiate salary and benefits for each applicant in line with SHC's financial objectives
Benefits
- Equal Opportunity Employer
- Reasonable accommodation for individuals with disabilities and disabled veterans
