Customer Service Representative

Customer Service Representative is expected to work with clients by promoting the highest level of service and professionalism. They will communicate with clients via phone, email, chat, and tickets, and assist with navigating our website, statements, contracts, orders, and billing inquiries.

Requirements

• Proficient written and spoken English
• Customer service experience
• Excellent listening, oral, and written communication skills
• Friendly and enthusiastic personality
• Incredible attention to detail
• Goal and results oriented
• Resourceful and motivated to learn
• Reasoning and problem-solving skills
• Creative and forward thinking
• Must be organized and able to manage multiple priorities
• Proficient in relevant computer applications

Benefits

• A growing innovative company
• Social Responsibility Initiatives
• Cutting-edge technologies and tools
• Office in the city center with parking for cars, bicycles, and scooters
• Private health insurance
• Employee accident insurance
• Additional vacation days based on tenure
• Annual bonuses for the achieved results
• Employee referral program
• IIIrd Pillar Pension Fund contribution
• Office lunch twice a week and a wide choice of Snacks/Soft drinks
• Gifts for special occasions