Payments Support, Associate

Shift4 is looking for a Payments Support Associate to join their team in Vilnius, Lithuania. The successful candidate will provide comprehensive support, training, and product implementation for Shift4's diverse customer base.

Requirements

• Communicate with clients via phone, email, chat, and tickets
• Assist customers with navigating our website, statements, contracts, orders, and any payments related inquiries
• Utilize strong problem-solving and people skills to ensure first call resolution
• Proficient knowledge of installations, which includes pre-installation assessments and training of our customers using Shift4 products and services

Benefits

• A growing innovative company with a friendly atmosphere
• Social Responsibility Initiatives
• Creative, people-oriented, encouraging working environment
• Office in the city center with parking for cars, bicycles, and scooters
• Private health insurance
• Additional vacation days for each year spent with us
• Annual bonuses for the achieved results
• Employee referral program