Customer Success Manager - DACH (f/m/d)

This Customer Success Manager role focuses on retaining and expanding B2B SaaS customers in the DACH region. The position requires building strong customer relationships, proactively identifying growth opportunities, and collaborating with Account Managers. Success will be measured by revenue growth, customer satisfaction, and maximizing the value of Shiftmove’s solutions.

Requirements

• Extensive B2B SaaS experience in Customer Success, Account Management, or Sales
• Demonstrated success in achieving revenue-based targets
• Strong communication and consultative selling skills
• Analytical mindset with a strong sense of accountability
• Excellent time-management skills
• Fluent in German and English (C1)

Benefits

• Impactful work with a high-growth company
• Collaborative and supportive team culture
• Sustainable growth
• Health & Wellbeing program
• Learning & Development budget
• Hybrid work setup
• Remote work options