The Virtual Account Manager will be responsible for supporting and growing profitable SICK sales and market share within SICK’s defined strategic industries in the associated Team Selling region. The ideal candidate will work in office four days a week and virtually cover a sales territory.
Requirements
- Account ownership responsibility for C+D accounts, as well as accounts in the defined region that can be serviced through exclusively digital means.
- Prospecting and lead development through eChannel, digital, and virtual experiences.
- Engage with the selling team to identify the “best-fit” engagement path, inclusive of direct or through a SICK channel partner.
- Support the Selling Team Unit and Channel Partners in the defined region for daily business (e.g. pricing in CRM)
- Cold contact prospective new target customers through digital engagement methods to generate interest in SICK products and services, leading to new customer orders.
- Be the trusted technical advisor to our customers. Introduce and sell SICK solutions and Lifetime Services to both existing and new account prospects to achieve established goals and grow market share through solution selling.
- Use and accurately maintain the company’s CRM system for all customer and sales process data to ensure teamwork, collaboration, and transparency towards providing an amazing customer experience.
- Develop direct customer relationships using an understanding of customers business needs, production applications, and technical language utilized in their industry.
- Use consultative sales techniques and solutions that are differentiated to improve customer production quality control and production efficiency, based on SICK Sales Power (SSP) to uncover customer needs and solve difficult applications.
- Provide an amazing customer experience and accurately managing customer communications and SICK customer relationship with named accounts.
- Identify and qualify business and customer opportunities and/or threats; understand the account potential, competitors, and position in the market and requirements for doing business.
- Be responsible for new leads and potential opportunities for new and diverse product applications through continued product, industry, and client research.
- Introduce SICK’s new products, solutions, systems, and Lifetime Services with a sense of urgency and entrepreneurialism.
- Develop strategic account plans for target customers and opportunities.
- Pursue Sales Excellence, developing skills, knowledge, and competencies to continuously improve performance. Complete annual performance objectives and performance reviews, with Supervisor.
- Carry out other duties and responsibilities as may be assigned or required.
Benefits
- Base salary between $66,180 and $100,100
- Variable sales commissions based on a combination of company and individual performance
