Siena is creating an operating system of AI agents that learn, remember, and act across every customer touchpoint.
Requirements
- 3+ years in a technical role involving customer interactions at a high-growth SaaS company
- Excellent project management skills with the ability to manage multiple customer implementations and engagements simultaneously
- Solid understanding of CX workflows, pain points, metrics, tools, and what makes teams successful
- Experience with enterprise CX platforms (Zendesk, Gorgias, Kustomer, or similar)
- Technical fluency with AI and automation
Benefits
- Competitive salary
- Equity
- Flexible remote work culture
- Learning budget
- Premium AI tools
- Opportunity for travel to customer sites
- Clear growth pathways