Technical Writer
SierraSan Francisco, California, United States
Posted September 19, 2025
Full Time
About the Company
Sierra is a leading provider of artificial intelligence solutions designed to enhance human-centric customer experiences for businesses. Focused on leveraging AI to improve interactions, Sierra aims to make technology more intuitive and empathetic, thereby fostering stronger connections between customers and brands.
Job Description
Sierra is a rapidly growing company focused on building better customer experiences with AI. They are seeking a Technical Writer to create high-quality documentation for their platform, ensuring clarity and ease of use for developers, no-code builders, and CX leaders. The role requires collaboration with multiple teams and a commitment to collaboration, storytelling, and building trust with customers.
Requirements
- Excellent written communication skills
- Experience writing developer-focused documentation
- Familiarity with modern developer tools (GitHub, Git, Markdown)
- Strong editorial judgment
- Experience working at a fast-moving startup
- Background in computer science, engineering, or a related technical field
- Contributions to open-source projects or developer education communities
Benefits
- Medical, Dental, and Vision benefits
- Life Insurance
- Disability Benefits
- Retirement Plan
- Parental Leave
- Fertility and family building benefits
- Lunch
- Snacks
- Coffee
- Discretionary Benefit Stipend
