Customer Success Manager SMB - BRAZIL
SimetrikBrazil
Posted September 12, 2025
Full Time
About the Company
Simetrik is a SaaS fintech company that harnesses AI to streamline operational control and financial close processes through automation. Their no‑code platform delivers enhanced financial efficiency, reducing manual effort while ensuring data quality, consistency, and robust reconciliation. By combining AI‑driven insights with a user‑friendly interface, Simetrik differentiates itself as a leader in financial control and automation, empowering businesses to achieve faster, more accurate close cycles.
Job Description
The Customer Success Manager serves as the primary value realization owner throughout the customer lifecycle, ensuring Simetrik delivers measurable business impact aligned with the customer's critical success factors.
Requirements
- Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.
- 4+ years of experience in Customer Success, Technical Account Management, or Solution Consulting roles within SaaS - SMB environments.
- Comprehensive technical acumen, with proven ability to understand, explain, and apply complex platform capabilities (APIs, integrations, data models, automation workflows) to solve customer challenges.
Benefits
- Well-funded and proven startup with large ambitions and competitive salaries.
- Entrepreneurial culture where pushing limits, creating and collaborating is everyday business.
- Open communication with management and company leadership
- Small, dynamic teams = massive impact
- 100% Remote Work (You choose where to work from)
- 500USD a year for you to invest in learning.
- 2 Family days
