IT Service Desk Support
Singtel GroupSingapore, Singapore
Posted August 27, 2025
Full Time
About the Company
Singtel Group is Asia's leading communications technology provider, offering a comprehensive range of services including mobile, broadband, TV, cloud computing, cybersecurity, and enterprise solutions. With a presence in 21 countries and over 740 million mobile customers, Singtel leverages next-generation technologies to deliver innovative customer experiences and empower businesses for sustainable growth.
Job Description
NCS is seeking a dedicated IT Service Desk Support to be part of a diverse team. The role involves providing first-call technical support, troubleshooting, and managing customer expectations. The ideal candidate will be resourceful, result-oriented, and thrive in a collaborative environment, helping to deliver top-quality services.
Requirements
- First call resolution (FCR) technical support
- Computer literacy in MS Office
- Higher Nitec, Diploma Certification in Computer/Electronic Engineering or equivalent discipline
- Proficiency in Technology