IT Desktop Support
Singtel GroupSingapore, Singapore
Posted August 24, 2025
Full Time
About the Company
Singtel Group is Asia's leading communications technology provider, offering a comprehensive range of services including mobile, broadband, TV, cloud computing, cybersecurity, and enterprise solutions. With a presence in 21 countries and over 740 million mobile customers, Singtel leverages next-generation technologies to deliver innovative customer experiences and empower businesses for sustainable growth.
Job Description
NCS is seeking a dedicated IT Desktop Support professional to be the first point of contact for customers. This role involves providing prompt assistance to users, troubleshooting hardware and software issues, ensuring compliance, and escalating incidents. The ideal candidate will be proficient in Microsoft Windows and Office 365, and possesses relevant certifications such as CompTIA A+, Security+, or Network+.
Requirements
- 1+ year experience in Microsoft Windows 10 and Microsoft Office 365
- Clear English spoken and written skills
- Certifications or equivalents in CompTIA A+, Security+, Network+, or similar
- IT helpdesk/call centre support experience (remote or telephone support preferred)