Cloud Operations Engineer
SitecoreMalaysia
Posted October 16, 2025
Full Time
About the Company
Sitecore is a leading provider of digital experience management solutions, empowering brands to create memorable connections with customers through innovative web content management, customer engagement, and marketing automation. With a focus on AI-driven omnichannel experiences, Sitecore aims to transform how businesses manage content and engage consumers, turning them into loyal fans.
Job Description
Sitecore is seeking a Cloud Operations Engineer to assist global clients with cloud services and features. The role involves monitoring cloud health, responding to outages, and providing customer support. This is a 24/7 shift operation, requiring problem-solving, logical thinking, and strong communication skills.
Requirements
- 1 year experience in a support role or similar technical area (DevOps, SRE, etc.)
- In-depth knowledge of network structure, web application architectures, micro-services, and related technologies
- Excellent English verbal and written communication skills
- Bachelor's degree in Engineering or equivalent experience
Benefits
- Equal opportunity workplace
