Team Lead Field Engineer
Smart Choice CommunicationsSaint Petersburg, Florida, United States
Posted September 12, 2025
Full Time
About the Company
SmartChoice Communications is a leading provider of enterprise-grade connectivity solutions, offering scalable, reliable, and integrated communication services for hybrid and remote teams. Our comprehensive suite includes UCAAS, contact center, security, infrastructure, SD-WAN, and cloud communications, all managed under one provider to eliminate inefficiencies and optimize IT spend. With real-time monitoring, seamless scalability, and proactive network management, SmartChoice empowers businesses to grow without disruption, allowing IT teams to focus on strategic initiatives.
Job Description
SmartChoice is seeking a Team Lead Field Engineer to assess and remediate network and infrastructure issues at customer locations. The role involves troubleshooting, installing cables, verifying cabling standards, managing QA, and providing ongoing support for network equipment. The company emphasizes innovation, teamwork, and customer success, and values collaboration and professional growth.
Requirements
- Investigate and fix network issues.
- Install low voltage cabling, hardware and software.
- Troubleshoot and resolve technical problems.
- Verify cabling standards and security.
- Supervise and manage quality assurance programs.
- Provide excellent customer service and communication skills.
- Document testing procedures and software documentation.
- Ensure compliance and technical accuracy.
Benefits
- Competitive salary
- Comprehensive health benefits
- Generous paid time off
- Employer-matched 401(k)
- Monthly cell phone stipend
- Employee Assistance Program
- Generous PTO
