The IT Infrastructure Analyst role will use the skills required of a Systems Administrator in an in-house or hosted environment, as well as a working knowledge of the skills required to provision, manage, monitor, and decommission in-house/cloud services. The role will involve designing and implementing LAN/WAN architectures, managing security systems, and supporting AI and machine learning workloads.
Requirements
- Manage various security systems including Rapid7 SIEM, Rapid7 InsightVM, Darktrace.
- Monitor and analyze security alerts from various systems and tools to identify potential threats.
- Investigate security incidents, determine root causes, and recommend corrective actions.
- Perform vulnerability assessments and ensure timely remediation of identified risks.
- Stay current with emerging threats, technologies, and regulatory requirements to enhance organizational security posture.
- Configure and deploy various firewall solutions, including hardware (Palo Alto) and software-based firewalls.
- Set up Palo Alto rules, policies, and access controls to ensure secure and efficient traffic flow.
- Regularly update PA firewall firmware and apply patches to mitigate vulnerabilities.
- Ensure Server virus protection, Anti Spyware and other security applications are up to date and that these updates are being deployed across all systems.
- Design and implement LAN/WAN architectures to support business operations, ensuring scalability and reliability.
- Configure routers, switches, and wireless access points from vendors such as Ruckus, and OPSWAT.
- Implement VLANs, VPNs to segregate and secure network traffic.
- Monitor and maintain physical/virtual servers, operating systems, software patches, upgrades, and required technical and preventive maintenance activities as needed.
- Design, deploy, and manage cloud and on-premises infrastructure optimized for AI and machine learning workloads.
- Collaborate with data analyst team to support AI pipelines, model training, and inference environments.
- Administer and manage Microsoft 365 Applications.
- Ensure Infrastructure hardware and software inventories are always current and up to date. Administer, perform, and fully document server backups, restores, and protocols, check log files daily, and self-audit to test procedures to ensure viability of stored historic data on a regular basis.
- Assist in conducting the yearly Disaster recovery IT infrastructure activities.
- Provide Tier 3 technical support for the infrastructure systems and user endpoint devices. Provide support (afterhours support and maintenance when needed) as an escalation point to helpdesk calls in a timely fashion as needed, ensuring that proper resolution and information is captured.
- Ensure all change management, incident management, daily checklists, and procedures are followed and that all changes are documented and then archived in the appropriate place.
- Compile/create/maintain infrastructure documentation including network topology, cabling configurations, hardware configurations, server run books etc.
- Periodic travel to satellite offices for installations and technical maintenance.
- Proactively evaluate new technologies and participate in decision making regarding solving future technical issues and long-term technical direction.
- Contribute to monthly operational reports for the purposes of capacity planning.
- Other duties as assigned.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
