Intake Coordinator (US-Based Homecare Agency)

SmartScale360 is a U.S.-based outsourcing and staffing agency providing offshore professionals to businesses. They are seeking an Intake Coordinator to serve as the first point of contact for potential clients and families. This role involves client intake, assessment, documentation, and social media management.

Requirements

• Serve as the initial point of contact for new clients.
• Conduct preliminary screening of client needs.
• Schedule in-home or virtual assessments and coordinate follow-up care.
• Maintain accurate client and caregiver records.
• Monitor caregiver availability and match clients with caregivers.
• Manage social media accounts and draft reports.
• Prepare intake documentation.
• Ensure compliance with documentation requirements.
• Collaborate with recruitment or HR teams.

Benefits

• Training
• Employee growth
• Remote work