Bilingual Representative (English - Spanish Speaker)
SMDigitalLocation not specified
Posted July 11, 2023
Full Time
About the Company
SMDigital is a full‑service digital agency that partners with businesses at any growth stage to accelerate their digital transformation. Leveraging expertise in SEO, SEM, PPC, SMM, web design, and e‑commerce development, the firm crafts tailored marketing programs that generate revenue, generate leads, and boost conversions. The agency’s consultative approach combines strategic branding and reputation management with data‑driven digital marketing to deliver measurable results. SMDigital distinguishes itself by acting as a trusted ally—ready to navigate crises and turn challenges into opportunities for growth. Its collaborative culture and commitment to client success make it a preferred partner for companies seeking sustained online performance.
Job Description
We are looking for a rockstar and skilled Customer-Related Services – Bilingual (Spanish-English) Representative inspired by the simple, meaningful & effective service to support our growing organization.
Requirements
- Bilingual (Spanish-English) Speaking
- Minimum 6 months of experience working as a Customer Service Representative in a Business Process Outsourcing (BPO) environment
- Strong computer and internet skills
- Willing to work on shifting schedules
- Excellent data entry and typing skills
- Meet the typing requirement of 40 WPM
- Strong time management
- Adaptability and accountability
- Exceptional customer service, active listening, verbal and written communication skills, and professional phone voice
- Ability to prioritize workload and multitask in a fast-paced environment
Benefits
- Monthly Company Bonus Program
- Paid Vacation Leave
- Holiday Bonus
