Bilingual Representative (English - Spanish Speakers)
SMDigitalUnited States
Posted March 12, 2025
Full Time
About the Company
SMDigital is a full‑service digital agency that partners with businesses at any growth stage to accelerate their digital transformation. Leveraging expertise in SEO, SEM, PPC, SMM, web design, and e‑commerce development, the firm crafts tailored marketing programs that generate revenue, generate leads, and boost conversions. The agency’s consultative approach combines strategic branding and reputation management with data‑driven digital marketing to deliver measurable results. SMDigital distinguishes itself by acting as a trusted ally—ready to navigate crises and turn challenges into opportunities for growth. Its collaborative culture and commitment to client success make it a preferred partner for companies seeking sustained online performance.
Job Description
We are looking for a rockstar and skilled Customer-Related Services – Bilingual (Spanish-English) Representative inspired by the simple, meaningful & effective service to support our growing organization.
Requirements
- Answer incoming calls to gather and input relevant information regarding the client’s potential claim.
- Gather details regarding Plaintiff information, Attorney information, case types, prior litigation fundings, injuries/damages, liability, and insurance coverage to determine the veracity of potential claims.
- Enter all details and information into the case management system and create leads.
- Assign all leads created to the Account Executives.
- Provide the best caller experience to clients.
- Performs other duties as assigned by Management.
Benefits
- Monthly Company Bonus Program
- Paid Vacation Leave
- Holiday Bonus
