Technical Implementation Manager
SmeetzAlgeria
Posted March 3, 2026
Full Time
About the Company
Smeetz is a fast-growing SaaS startup dedicated to revolutionizing the way visitor attractions manage their sales and optimize their revenue.
Job Description
Smeetz is a fast-growing SaaS startup that provides a unified commerce Software-as-a-Service (SaaS) platform powered by AI. They are looking for a Technical Implementation Manager to join their dynamic team to contribute to their customer service operations and shape their product.
Requirements
- L2 and L3 technical support
- Collaboration with development team and customer service team
- Key performance goals (KPIs) and service agreements (SLAs)
- Account setups and solutions for customer needs
- Product knowledge and documentation
- Technical troubleshooting and debugging
- Excellent communication and interpersonal skills
- Collaborative work with cross-functional teams
Benefits
- Flexible work hours
- Option to work remotely
- Highly performance-driven environment
- Vibrant and inclusive work environment
- Increased earning potential and ownership responsibilities