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Softtek, founded in 1982 in Mexico, has evolved into a global leader in next-generation digital solutions, serving the Global 2000 with end-to-end IT and business services. Leveraging a unique nearshore model, Softtek delivers BPO, ITO, offshore and nearshore services, SAP and AMS support, application development, DevOps, automation, and information security to accelerate digital transformation. With a workforce of more than 15,000 professionals across 20+ countries, the company blends entrepreneurial agility with deep industry expertise to build and evolve digital capabilities for its clients. Softtek's distinctive approach—combining localized delivery, continuous innovation, and a global talent network—enables seamless execution from ideation through evolution, making it a preferred partner for enterprises seeking sustainable digital growth.
Serve as the first point of contact for users seeking technical assistance, solve and resolve hardware, software, and network problems, and track and document all support activities and incidents.
Softtek, founded in 1982 in Mexico, has evolved into a global leader in next-generation digital solutions, serving the Global 2000 with end-to-end IT and business services. Leveraging a unique nearshore model, Softtek delivers BPO, ITO, offshore and nearshore services, SAP and AMS support, application development, DevOps, automation, and information security to accelerate digital transformation. With a workforce of more than 15,000 professionals across 20+ countries, the company blends entrepreneurial agility with deep industry expertise to build and evolve digital capabilities for its clients. Softtek's distinctive approach—combining localized delivery, continuous innovation, and a global talent network—enables seamless execution from ideation through evolution, making it a preferred partner for enterprises seeking sustainable digital growth.