Customer Support Manager- Temporary Engagement (d/f/m) at Solaris

Solaris is a technology company with a full German banking license, offering a Banking-as-a-Service platform. As a Customer Support Manager, you will be responsible for managing a team, creating reports, and ensuring customer satisfaction. The role requires a strong analytical and communicative skillset, with a focus on service-oriented communication and sustainable customer loyalty.

Requirements

• Long-term experience in customer service
• Expert in creating text templates, process and work instructions, and training materials
• Outstanding analytical and conceptual skills
• Strong communicative and interpersonal skills
• Language skills: German (fluent), English (good)

Benefits

• Home office budget
• Learning and development budget
• Transparent framework to support your career goals
• Competitive salary