Level 1 - IT Support Engineer

Level 1 technical support for customer-related IT infrastructure requests and services, including managing tickets, communicating with customers, and coordinating with other technology teams.

Requirements

• Diploma from a Polytechnic/University (or equivalent from abroad) in the field of Information Technology / Telecommunications
• Certified 2-year experience in an equivalent position
• Experience in IT/systems environments
• Excellent knowledge of MS Office (Excel, Word)
• Excellent knowledge of English (written and spoken)
• Ability to work 24*7 shifts and Stand-By

Benefits

• Excellent work environment
• Career prospects
• Continuous training
• Group insurance program