The Cycling & Technical Specialist is a front-line representative of the store, responsible for delivering exceptional rider service, enhancing rider satisfaction, and aiding in meeting sales and profitability goals.
Requirements
- Deliver world-class rider-service
- Meet and make a connection with riders
- Inspire riders to buy
- Deliver transformative, inclusive, ride-focused experiences
- Maintain visual merchandising standards
- Responsible for service work and setting rider expectations
- Assist customers with product/service selection
- Develop and maintain knowledge expertise of merchandise