Rider Care Representative

Rider Care Representative at Specialized UK. Deliver exceptional customer service, build positive relationships, and solve problems with creativity and care. Passion for cycling and basic bike maintenance knowledge required.

Requirements

• Proven experience in customer service
• Passion for cycling and basic bike maintenance knowledge
• Strong communication and time management skills
• Confidence using Microsoft Office
• Team-first attitude and proactive problem-solving mindset

Benefits

• Competitive bike loan & purchase policy
• Competitive equipment & apparel purchase policy
• Company Pension Scheme
• Annual Salary Reviews
• Enhanced annual leave and long service policy
• Enhanced family-friendly leave
• Employee Assistance Program
• Hybrid working policy
• Volunteer Day Programme
• Death in Service Benefit
• Health Cash Plan
• Events throughout the year