IT Help Desk Technician
Spectrum Comm IncVirginia, United States • Bethesda, Maryland, United States
Posted September 22, 2025
Full Time
About the Company
Founded in 1999, Spectrum is an employee-owned business that serves the Department of Defense and other federal agencies. Spectrum envisions the future by partnering with our government customers to provide effective and efficient solutions for the DoD marketplace. As a rapidly growing company, we pride ourselves on our company culture which focuses on providing superior services, products, and solutions to our customers and an outstanding work environment for our employees. To learn more, visit our corporate website at www.sptrm.com.
Job Description
The IT Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, Maryland. This role involves troubleshooting hardware and software issues, ensuring security compliance, and coordinating with higher-tier support teams. The role supports daily IT operations and assists with complex issues.
Requirements
- Associate’s degree in Information Technology or related field
- 1–3 years of experience providing IT support in a help desk or desktop support environment
- Working knowledge of Microsoft Windows operating systems
- Familiarity with IT ticketing systems and troubleshooting methodologies
- Security clearance eligible and completed mandatory cybersecurity training
- US Government security clearance required (Secret level)
Benefits
- Health Care Plan
- Retirement Plan
- Life Insurance
- Paid Time Off
- Family Leave
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
- Stock Option Plan
