Part Time Customer Service Associate
Spence DiamondsCalgary, Alberta, Canada
Posted October 22, 2025
35200 - 42200 CAD year
Part Time
About the Company
Founded in Vancouver B.C., Spence Diamonds has been in the diamond business for 40 years, and we’ve given hundreds of thousands of couples the confidence to find the diamond ring that represents their unique partnership. We break down the stereotypes associated with the traditional diamond buying experience and have set out to revolutionize the retail diamond industry, by elevating choice and transparency, education and customization through a unique offering of both Artisan Created and earth-minded diamonds for a ring that is unique to you.
Job Description
Spence is seeking a Part-Time Customer Service Associate to provide exceptional customer service in a Canadian-owned retail environment. The role involves assisting with various tasks, from payment processing and inventory management to showroom maintenance and client communication. The company is built on a culture of employee empowerment and provides opportunities for growth within the business.
Requirements
- Greet customers in a friendly manner and provide excellent service.
- Inspect and process incoming jewelry repairs.
- Complete quality checks and provide completed orders to customers.
- Handle all customer phone and email communications.
- Assist in coordinating showroom appearance and store tidiness.
- Financial processing (cash handling and end of day processing).
Benefits
- Attractive compensation packages
- Learning and Development resources
- Employee discounts
- Team building events
- Company growth opportunities