Senior IT Engineer

SpotHero is seeking a Senior IT Engineer to coordinate IT onboarding and offboarding, manage user accounts and hardware inventory, resolve IT issues, and define IT security policies. They value a collaborative and inclusive work environment and offer opportunities for professional growth and learning resources.

Requirements

• Coordinate and facilitate new hire IT onboarding and off-boarding.
• Own the IT user account and hardware inventory lifecycle.
• Resolve IT issues reported by employees with a focus to educate and discover self-service opportunities.
• Provide in-person IT support for video conferencing and AV equipment, office technology, and WiFi.
• Define and thoroughly document endpoint security policies and procedures.
• Utilize mobile device management tools to enforce security baselines on our corporate devices.
• Configure, test, maintain and upgrade company IT network services and SaaS (software-as-a-service) applications.
• Partner with the Security team to maintain device security compliance and reliable connectivity.
• Monitor corporate office network performance and security while recommending improvements.
• Research, evaluate and make proposals on new technology and support methods.

Benefits

• Career game changer – A truly unique experience to work for a fast-growing startup in a role with unlimited growth potential.
• Excellent benefits
• Flexible PTO policy
• Udemy and Personal Learning Budget
• Annual parking stipend
• Competitive compensation
• Employee programs to grow and support our people