Application Support Engineer
SpotnanaMumbai, Maharashtra, India • Pune, Maharashtra, India
Posted December 19, 2025
Full Time
About the Company
Spotnana is a travel technology company on a mission to modernize the infrastructure of the $1.4 trillion travel industry.
Job Description
We are Spotnana, a travel technology company, seeking an Application Support Engineer to join our Customer Experience department. The role involves resolving complex issues, providing technical support, and collaborating with the engineering team.
Requirements
- 3+ years of experience in a customer-facing support function
- Experience with at least one programming language, preferably HTML/CSS
- Experience troubleshooting issues related to SSO, user provisioning, and systems integrations
- Familiarity with database systems or SQL
- Experience with major Cloud Platforms such as AWS
Benefits
- Comprehensive benefit plans covering medical for self, spouse, children and parents
- Group accidental coverage for all employees
- 18 privilege leaves, 12 casual/sick leave days per year
- Up to 26 weeks of parental leave
- Monthly cell phone/internet stipend
- Meal allowance
- Wellness/gym reimbursement
- Employee retirement planning such as corporate NPS and EPF
