Associate Client Success Partner

We're looking for an Associate Client Success Partner to develop and nurture meaningful connections with our clients to build strong, long-lasting client relationships. This position emphasizes account management with a strong focus on client retention and driving referrals.

Requirements

• Path of escalation for Grade B accounts
• Develop and implement strategies to generate referrals
• Identify opportunities to upsell additional products or services
• Provide exceptional customer service
• Collaborate cross-functionally with other teams

Benefits

• Medical, Dental and Vision Insurance
• 401k with company match
• RSUs
• Paid vacation, 10 company holidays, sick time, and volunteer time off
• Employee Resource Groups
• Monthly cell phone and internet stipend
• Tuition reimbursement for up to $2,000 per calendar year