Technical Support Engineer
Staff4MeCotabato City, Philippines
Posted November 8, 2025
Full Time
About the Company
CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years.
Job Description
CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. We are looking for Technical Support Engineers to join our growing team!
Requirements
- 2 years+ of experience supporting enterprise wired or wireless networks
- 2 years+ of college with a computer networking, Computer Science, or Information Technology focus/major
- Any of the following technical certifications + Cisco CCNA, Net+, NSE 3+ Fortinet, or Fortinet Certified Fundamentals + certifications, ITIL 4
- Excellent verbal, written and interpersonal skills
- Outstanding customer service skills and dedication to providing exceptional customer care
Benefits
- Free one meal a day
- Emergency loan and financial assistance programs
- Free 24-hour snacks and beverages
- Health insurance and health subsidy
- Retirement plan, life insurance, and savings plan
- Team socialization allowance and attendance bonuses
- Year-end performance bonus (company discretion)