Technical Support Engineer

CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. We are looking for Technical Support Engineers to join our growing team and build your career with us! As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving customer issues in an accurate and timely manner.

Requirements

• 2+ years of experience supporting enterprise wired or wireless networks
• 2+ years of college with a computer networking, Computer Science, or Information Technology focus/major
• Any of the following technical certifications: Cisco CCNA, Net+, NSE 3, Fortinet, or Fortinet Certified Fundamentals

Benefits

• Free one meal a day
• Emergency loan and financial assistance programs
• Free 24-hour snacks and beverages
• Health insurance and health subsidy
• Retirement plan, life insurance, and savings plan
• Team socialization allowance and attendance bonuses
• Year-end performance bonus (company discretion)