We are searching for a dedicated and driven Admissions Representative to join our dynamic team. In this pivotal role, you'll be essential in helping prospective students navigate the admissions process.
Requirements
- Respond to all phone, internet, and in-person inquiries in a timely and efficient manner.
- Establish rapport with prospective students in all phone and internet interactions by answering questions about programs, asking pertinent and fact-finding questions, and setting up appointments for face-to-face interviews.
- Create a friendly and professional atmosphere during interviews by providing clear, complete, and accurate information about programs and the admissions process in accordance with the policies and procedures of the university.
- Present accurate and complete information about the content and length of programs, academic requirements and policies of the university, and the employment and salary prospects for graduates.
- Disseminate current advertising and promotional media to prospective students during the admissions process.
- Provide student outcomes and other achievements of the university from documents and sources approved by the university administration.
- Evaluate the educational and employment background of each prospective student to determine whether the university has a program that is appropriate for the person's academic abilities and goals.
- Convey the results of admissions examinations to prospective students and assist in rescheduling retake examinations as necessary.
- Coordinate admissions activities with those in other functional areas of the university, including financial aid, student services, and educational programs.
- Enter data on leads, return calls, emails, appointments, interviews, completions, enrollments, and other data as required of admissions representatives.
- Use all tools available to admissions representatives, including databases, the phone system, software programs, and print media.
- Provide feedback to the Director of Admissions about successes, challenges, and areas for continuing improvement of the admissions process.
- Establish and meet qualitative and quantitative performance goals to meet the customer service, enrollment, and reporting goals in admissions.
- Attend departmental meetings, graduation ceremonies, and other university meetings or events, as required.
- Foster an educational environment that is conducive to learning, respect, integrity, teamwork, and professionalism.
- Adhere to the requirements of accrediting, federal, and state agencies as well as the policies and procedures of the university.
- Provide outstanding customer service to all constituencies and partners of the university.
- Perform other duties as assigned by the Chief Executive Officer/President of the university.
- Maintain acceptable level of performance as measured by supervisor and student evaluations, as applicable.
- Continue progress on meeting professional, departmental, and university goals.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Exciting university events
- Seasonal motivational health and wellness challenges
- Work/Life Balance
- Onsite wellness program/Staff Chiropractor
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
