Customer Success Manager
StatusphereLocation not specified
Posted January 21, 2026
Full Time
About the Company
Statusphere is an AI-driven platform that empowers brands to scale community-powered commerce through micro-influencer marketing. By automating creator matchmaking, fulfillment, compliance, and reporting, it delivers trusted human voices that boost Social SEO, retail sales, and product discovery for both consumers and large language models. The platform’s unique capability enables brands to activate thousands of targeted creators in under an hour, setting it apart from traditional influencer agencies. Clients such as Express, Parlux, COTY, and LG rely on Statusphere to manage their micro-influencer channels efficiently while driving measurable business outcomes.
Job Description
Statusphere is an influencer-marketing technology platform built for enterprise brands. As a Customer Success Manager, you'll join a high-performing team and be a strategic partner to brand clients, helping them unlock the full potential of our platform.
Requirements
- 3-5+ years of experience in B2B SaaS customer success, account management, or consulting, working with mid-market or large consumer brands
- 3+ years of experience in influencer marketing, social media marketing, or digital advertising
- A strategic, data-driven mindset with a proven track record of driving customer adoption, retention, and expansion revenue
- Strong business acumen and the ability to understand customer needs, industry trends, and marketing strategies
Benefits
- Competitive base + bonus compensation structure
- 1Medical, Dental, and Vision insurance benefits
- Unlimited PTO + paid holidays
- 4% 401(k) match
- Work from anywhere – fully remote flexibility
- Paid parental leave
- Employee stock options
- Opportunities for growth & leadership in a fast-growing company
