Systems Engineer / System Administrator for Managed Service Provider

We are seeking a Systems Engineer / System Administrator to join our team at Straight Edge Technology, a growing MSP with a focus on security and client satisfaction. The ideal candidate will have strong technical skills, excellent communication skills, and a passion for problem-solving and teamwork.

Requirements

• Analyzes problems from a systems perspective, isolates to hardware or software issue and carries through to resolution.
• Provides IT support relating to technical issues involving Microsoft’s core business applications / Azure / Office 365, as well as virtual environments built on Citrix and VMware
• Implement and support disaster recovery solutions.
• Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
• Remote access solution implementation and support: VPN, Remote Desktop / Terminal Services, and Citrix.
• System documentation to include system reviews and recommendations.
• Travels to customer sites to perform work when appropriate (company vehicle provided).
• Maintains familiarity with industry best practices.
• Communicate effectively with customers and the Service Team
• Actively participates in team and company meetings.
• Install, configure, test and maintain operating systems, application software and system management tools
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Maintain security, backup, and redundancy strategies
• Provide 2nd and 3rd level support

Benefits

• Competitive Pay
• Company subsidized medical, dental and vision insurance
• PTO
• Paid parental leave
• Company Retirement Plan
• Subsidized Gym Membership