IT/Infrastructure Operations Engineer

We’re looking for a hands-on systems engineer with a strong Windows and Microsoft SQL Server background to keep our customer environments healthy, performant, and secure. You’ll troubleshoot complex issues across OS, database, network, and application layers, own deployments and upgrades, and collaborate closely with Product, Dev, and Support.

Requirements

• 5+ years administering Windows Server in production (AD/Group Policy, DNS, DHCP, IIS, Windows services, Task Scheduler, PerfMon/Event Viewer)
• Strong Microsoft SQL Server experience (T-SQL, performance tuning, backups/restore, HA/DR concepts, security/roles)
• Networking & firewalls fundamentals: TCP/IP, subnetting/VLANs, VPN (IPsec/SSL), NAT, routing basics, TLS/PKI, and practical firewall rule management
• Scripting/automation with PowerShell or Ansible and comfort with CLI tools
• Production troubleshooting mindset: hypothesis-driven debugging, clear incident communication, and bias for action
• Customer empathy and excellent written/verbal communication; ability to translate technical issues into business impact
• Willingness to work off-hours for scheduled maintenance windows

Benefits

• Competitive salary
• Benefits, including health, dental, vision insurance
• HSA and FSA options
• Paid vacation and sick time
• 401(k) plan with matching contributions
• Employer paid short term and long-term disability insurance and group term life insurance
• Access to our EAP (Employee Assistance Program)